I bet you thought that the Consumer reports un-reccomending of the iPhone would be this week’s big Apple controversy (which seem to be a regular feature of the technology press these days), but no. It’s that Apple moderators removed discussions of the report from the Apple support discussions. Oh the horror I hear you say. It’s blatant censorship. Or as 9-5 mac puts it:
“Apple appears to be panicking in its reaction to the widely-reported antenna issue plaguing most iPhone 4s — in its latest maneuver to attempt to ‘unthink’ the problem, company moderators appeared to delete threads which referred to yesterday’s Consumer Reports findings — only to change their mind and open these discussions again a few hours later.”
Oh dear. Where to start. Here’s another one of those things that is blown out of all proportion, but of course, it’s such a loaded topic that daring to point this out labels you an instant fanboy, or even worse, an apologist. But what the hell, I’ve been labelled worse. You see, here’s the thing about the Apple support forums. They’re for support. In other words, for solving technical problems. Apple has been pretty clear about this on many many occasions and they regularly remove threads that are not about support issues, or are irrelevant to the thread they are posted in, but instead are discussing some blog post. It’s not because they are trying to cover up some issue, it’s because it is someone’s job and they don’t want to loose it. If you actually read some of them they’re not so explosive that they would have been worth covering up in the first place. Like I said, Apple does this on a regular basis. I suspect the forum moderators did this without thinking. It wasn’t a directive from Jobs or anyone else, it was the guys in some basement somewhere doing what they’re paid to do.
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