This is why I love iLounge and Jeremy Horowitz. A truly excellent, calm and considered article about Apple’s recent less than consumer friendly actions surrounding the recent iPod updates. I completely agree with what Jeremy has written. Ever since the video lock out and the news that you have to re-purchase games I’ve been having a pretty uneasy feeling about the directions our favorite fruit company was taken. It reminds me of the dark old days of Apple when selfishness and greed triumphed over consumer friendly and honest business practices.
“….But over the past two weeks, Apple’s fans have been grumbling that the company they knew and loved is transforming into another Microsoft, making short-sighted, anti-consumer decisions and carelessly releasing products with user experience-diminishing problems. In response, an increasingly angry erosion of Apple’s brand loyalty is beginning, with complaints mounting all over the Internet, including on the company’s own discussion forums. This time, it’s not just a cadre of Microsoft fans trying to anonymously stir up trouble for the Cupertino-based company, but rather legitimately upset Apple customers who are threatening boycotts of current and future iPod, iTunes, and Mac offerings.”
It goes into details of the specific issues Users have been crying foul over. Well worth a read.
Incidentally Wil Shipley, Author of Delicious Library wrote a similar piece (if somewhat more angry) on his blog recently too. Also worth a read, although iLounge’s piece attempts to be emotionally objective.
As John Gruber points out: Apple needs competition.
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